Hear what people say about your brand while it still matters
Reviews, ratings, news, launch-site comments and marketplace listings — the places where customers and resellers talk about you. Your agent checks them at request time, sorts what needs a reply from what is noise, and tells you where to look.
What you ask, and what comes back
“Summarise last week's reviews of our product across review sites: rating trend, top praise, top complaints, anything that needs a reply.”
A short digest with the reviews worth replying to flagged at the top.
| Signal | Detail | Action |
|---|---|---|
| Rating | 4.5 → 4.4 this week | Watch |
| Top praise | Onboarding speed (12 mentions) | Use in marketing |
| Top complaint | Export to CSV fails (7 mentions) | Send to product |
| Needs reply | 2 one-star reviews from paying teams | Reply today |
Illustrative output — company and contact names are fictional.
Alerts you ignore, reviews you miss
Brand monitoring tools tend to drown you in mentions. What you actually need is the handful that require a response.
Keyword alerts fire on every mention, most of them irrelevant, until the channel is muted and the one review that mattered goes unanswered.
Your agent reads the mentions and reviews, groups them by theme and puts the ones that need a reply first.
Ratings drift on review sites and marketplaces you don't log into every week — and a slow decline is invisible until it isn't.
Review and rating data is pulled at request time on whatever schedule your agent runs, so trends show up as numbers, not surprises.
Unauthorised sellers undercut your price on marketplaces, and you find out when a reseller complains.
Marketplace search and seller data let your agent list who sells your products, at what price, and flag the ones that aren't on your list.
Start in three steps
Add NeuralVerge to Claude, ChatGPT, Cursor or any MCP client. One connection covers reviews, news, communities, marketplaces and web search.
Give the agent your brand and product names, competitors to exclude, and what counts as worth a reply.
Get a ranked summary with links, delivered to Slack or a doc. Reply, escalate or ignore — the reading is done.
Claude Code and Claude Desktop: run this once. It registers NeuralVerge as an HTTP MCP server, and its tools appear in your next conversation. Replace YOUR_ACCESS_TOKEN with your NeuralVerge token.
claude mcp add --transport http neuralverge \ https://api.neuralverge.ai/functions/v1/mcp-server \ --header "Authorization: Bearer YOUR_ACCESS_TOKEN"
Set it once, hear about it every day
Standing checks, scheduled in your agent. Each run pulls fresh data from NeuralVerge and lands a digest where your team works.
Reply while it still matters.
- New low-rated reviewsSlack
- News and web mentionsSlack
See the trend, not just the noise.
- Review digest by themeDoc
- Unauthorised marketplace listingsSheet
Report on reputation with numbers.
- Rating trend across review sitesSheet
Schedules run in your agent or your own code. NeuralVerge answers the lookups; it does not run or send anything on its own.
The sources this runs on
Software reviews and ratings, company news and business review sites.
See the sourcesProduct listings, sellers, offers and product reviews across marketplaces.
See the sourcesLaunch sites, product reviews and founder-community posts and comments.
See the sourcesPublic company pages and profiles.
See the sourcesCommon questions
No. The catalog covers review sites, marketplaces, launch sites, founder communities, company news and public company and people profiles, plus web search for the rest. It is not a full social-listening firehose; check the data sources page for exactly what is included.
Find the reviews that need a reply
Reviews, ratings, mentions and marketplace listings — checked by your agent, on one API key.