Can I pass a URL instead of an ID?

Yes, product accepts either a Capterra product ID or a full product URL.

How current is the pricing shown?

It's read when you make the request, so it matches what Capterra's profile shows at that moment.

Do I pay for lookups that come back empty?

No. You are charged per result, so a request that finds nothing costs nothing. Testing this against a messy list is free to get wrong.

What does a lookup cost?

5 points per result, which is $5 per 1,000, and misses are not charged.

Company intelligence

Capterra Product API — Vendor, Pricing, Ratings & Features

Send a Capterra product ID or URL and this source returns the full profile as data: the vendor behind it, pricing, ratings and the feature breakdown.

Run it in the app Read the API docs

Example response

{
  "session_id": "11111111-1111-1111-1111-111111111111",
  "kind": "capterra_product",
  "product": "135757",
  "human": "# Capterra product\n\n- **Product:** 135757\n- **Response size:** 1.18 MB\n- **Name:** NetSuite\n- **Rating:** 4.2 (2073 reviews)\n- **Categories:** Shopping Cart Software",
  "machine": {
    "product": {
      "id": "135757",
      "seo_id": "135757",
      "alias": "NetSuite",
      "name": "NetSuite",
      "short_description": "NetSuite is the #1 AI-powered cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth on a single, integrated cloud business suite.",
      "vendor_name": null,
      "image": "https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png",
      "website_url": null,
      "pricing_starting_from": null,
      "pricing_unit": null,
      "pricing_currency": null,
      "pricing_model": null,
      "payment_frequency": null,
      "has_free_trial": false,
      "has_free_version": true,
      "rating": 4.2,
      "review_count": 2073,
      "ease_of_use_rating": null,
      "customer_support_rating": 3.8,
      "value_for_money_rating": 3.9,
      "functionality_rating": 4.2,
      "description": "NetSuite is the #1 AI-powered cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth on a single, integrated cloud business suite. Designed to grow with your business, NetSuite brings together accounting, inventory and order management, procurement, CRM, human resources, commerce, and more. Ask Oracle enables users to interact with NetSuite through natura",
      "last_updated": "September 17, 2026",
      "review_sentiment": {
        "positive": {
          "count": null,
          "percentage": 85
        },
        "neutral": {
          "count": null,
          "percentage": 10
        },
        "negative": {
          "count": null,
          "percentage": 5
        }
      },
      "review_distribution": {
        "five": 954,
        "four": 782,
        "three": 240,
        "two": 39,
        "one": 58
      },
      "review_topics": [
        "Ease of Use",
        "Pricing",
        "Reporting"
      ],
      "pros": [
        "Integrated financial process automation",
        "Unified inventory and order control",
        "Flexible cloud-based operations"
      ],
      "cons": [
        "High and unpredictable costs",
        "Persistent bugs and unresolved errors",
        "Slow and inconsistent performance"
      ],
      "categories": [
        "Shopping Cart Software"
      ],
      "features": [],
      "screenshots": [],
      "videos": [],
      "awards": [
        "Accounting / 2026",
        "Accounts Payable / 2026",
        "Barcoding / 2026"
      ],
      "alternatives": [],
      "integrations": [
        "Salesforce Sales Cloud",
        "Docusign",
        "Shopify"
      ],
      "comparisons": [
        {
          "name": "QuickBooks Online vs NetSuite",
          "url": "https://www.capterra.com/compare/135757-190778/NetSuite-vs-QuickBooks-Online"
        },
        {
          "name": "QuickBooks Enterprise vs NetSuite",
          "url": "https://www.capterra.com/compare/135757-174984/NetSuite-vs-QuickBooks-Enterprise"
        },
        {
          "name": "Xero vs NetSuite",
          "url": "https://www.capterra.com/compare/120109-135757/Xero-vs-NetSuite"
        }
      ],
      "shortlist_badges": [
        "Accounting / 2026",
        "Accounts Payable / 2026",
        "Barcoding / 2026"
      ],
      "deployment": [
        "Web",
        "Android",
        "iPhone/iPad"
      ],
      "training": [
        "In Person",
        "Live Online",
        "Webinars"
      ],
      "support": [
        "Email/Help Desk",
        "FAQs/Forum",
        "Knowledge Base"
      ],
      "target_company_sizes": [
        "Freelancers",
        "Small businesses",
        "Mid size businesses"
      ],
      "url": "https://www.capterra.com/p/135757/NetSuite/"
    },
    "response_bytes": 1235716
  },
  "total_points": 5
}

You send: A Capterra product ID or URL
You get back: Vendor, pricing, ratings and features
Coverage: Software products with a public Capterra profile.
Price: 5 pts — $5 per 1,000; Charged only when a profile resolves. A product that cannot be found is not billed.

Comparison

Ways to get this data

Three approaches teams use today, and where each one runs into trouble.

Approach	What it takes	Cost	Trade-off
Reading profiles by hand	Open the page and scroll	Free, and slow	Fine for one product, useless across a category
Building a scraper	Write it, host it, and repair it when the layout moves	Engineering time	A maintenance commitment for something that is not your product
NeuralVerge	One request per product	$5 per 1,000, misses not billed	Returns what the profile publishes — a snapshot, not a market truth

Response

What you get back

Every field in the response shown above.

Field	Type	Description
`id`	string	The product's Capterra product ID.
`seo_id`	string	SEO-facing ID Capterra uses in the URL — usually the same as id.
`alias`	string	URL-safe product slug.
`name`	string	Product name.
`short_description`	string \| null	One-line description, when Capterra has one.
`vendor_name`	string \| null	The company behind the product, when Capterra publishes it separately from the name.
`image`	string \| null	Product logo image URL.
`website_url`	string \| null	The vendor's own website, when Capterra publishes it.
`pricing_starting_from`	number \| null	Lowest advertised price, when Capterra publishes one.
`pricing_unit`	string \| null	Unit the starting price is quoted per (e.g. per user).
`pricing_currency`	string \| null	Currency of the starting price.
`pricing_model`	string \| null	How the product is priced (subscription, one-time, etc.), when published.
`payment_frequency`	string \| null	Billing cadence (monthly, annual), when published.
`has_free_trial`	boolean	Whether Capterra lists a free trial.
`has_free_version`	boolean	Whether Capterra lists a free version.
`rating`	number \| null	Overall rating.
`review_count`	number	Total number of reviews.
`ease_of_use_rating`	number \| null	Sub-rating for ease of use.
`customer_support_rating`	number \| null	Sub-rating for customer support.
`value_for_money_rating`	number \| null	Sub-rating for value for money.
`functionality_rating`	number \| null	Sub-rating for functionality.
`description`	string	Full product description.
`last_updated`	string	When Capterra says this listing was last updated.
`review_sentiment`	object	Positive/neutral/negative share of reviews, as Capterra buckets them.
`review_distribution`	object	Count of reviews at each star level, five through one.
`review_topics`	array	Topics Capterra surfaces most often across reviews.
`pros`	array	Commonly cited pros, as Capterra summarizes them.
`cons`	array	Commonly cited cons, as Capterra summarizes them.
`categories`	array	Capterra categories this product is listed under.
`features`	array	Feature list.
`screenshots`	array	Screenshot image URLs.
`videos`	array	Video URLs.
`awards`	array	Capterra shortlist/awards badges this product has earned.
`alternatives`	array	Products Capterra lists as alternatives.
`integrations`	array	Named integrations Capterra lists for this product.
`comparisons`	array	Head-to-head comparison pages Capterra publishes, each with a name and url.
`shortlist_badges`	array	Same badge set as awards.
`deployment`	array	Supported deployment platforms (Web, Android, iPhone/iPad, etc.).
`training`	array	Training formats the vendor offers.
`support`	array	Support channels the vendor offers.
`target_company_sizes`	array	Company sizes the vendor targets, as self-reported.
`url`	string	Capterra product URL.
`response_bytes`	number	Size of the raw page data collected to build this result.

Integration

How to run it

The same lookup works from the app, the API, or as a tool an agent can call mid-task.

product accepts either a Capterra product ID or the full product URL. One product per request.

curl -X POST https://api.neuralverge.ai/functions/v1/run-capterra-products \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "product": "135757" }'

Use cases

What teams use it for

Where this field shows up in an actual workflow.

Pricing intelligence

Track how a competitor's listed pricing tiers change over time.

Feature comparison

Build a side-by-side feature matrix across every vendor in a category.

Vendor due diligence

Check who's actually behind a product before a partnership or acquisition conversation.

Win-loss context

See what a competitor claims on the platform buyers compare you against.

Coverage & limits

Coverage, freshness and limits

What this source covers, how fresh it is, and where it stops.

Coverage

Software products with a public Capterra profile.

Freshness

Read at request time.

Handling

This source returns publicly visible product information, stamped with the product ID/URL it was read from and a session id you can trace.

What it will not do

—Pricing as listed on Capterra can lag a vendor's actual current pricing.
—Feature lists are self-reported by the vendor, not independently verified.
—Products with a thin Capterra presence return a thin profile.

FAQ

Questions, answered

No — this returns the profile (vendor, pricing, ratings, features). Use Capterra product reviews for the review listing itself.

Related sources

Capterra product reviews

The review listing for this same product.

Trustpilot business

The software-buyer review vs. the public-facing one.

All company intelligence

Funding data and the review platforms buyers actually read.

Try capterra product on your own data

One request format across every source in the catalog.

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